Podcast

Vicki R. Deal-Williams, CEO of the American Speech-Language-Hearing Association, discusses transforming associations from sterile entities to warm, welcoming environments. She emphasizes the importance of serving people and creating personalized experiences at annual meetings.

Katie Jordan, CEO of the American Occupational Therapy Association, shares her journey from dance to occupational therapy and association leadership. She discusses the significance of belonging, the value of authentic credibility from hands-on experience, and her transition into the association world.

Greg Melia, CAE, CEO of the Customer Experience Professionals Association (CXPA), discusses his journey in association leadership. He emphasizes the importance of customer experience in associations for enhancing member retention and satisfaction, and the need for seamless processes across various touchpoints to foster a thriving association culture.

President and CEO of Manufacturers Alliance, Stephen Gold, shares insights on mindfulness as a journey rather than a destination. He emphasizes its benefits for association professionals and how adopting mindfulness principles can enhance personal well-being and positively impact others.

Sharon Kneebone, IOM, FASAE, CAE, Executive Director of the American Academy of Pain Medicine, discusses her journey in association management on the Six Degrees of Associations Podcast. She emphasizes that there are diverse paths to executive leadership in the association sector and that adaptability is crucial for long-term success.

Janelle Julien, an executive communications specialist, draws from her experience in the nonprofit and corporate sectors to discuss the evolving content delivery landscape. She emphasizes the importance of trust and credibility in the face of misinformation and technological advancements like A, while sharing strategies for engaging younger audiences.

Justin Moore, PT, DPT, CEO of the American Physical Therapy Association (APTA), shares his insights on the benefits of public policy in advancing physical therapy, the discipline from his wrestling background that aids his leadership, and his commitment to legislative initiatives for transformative change in the profession, which is the fifth-largest healthcare occupation.

Vincent Talucci, CAE, Executive Director/CEO of the International Association of Chiefs of Police (IACP), discusses strategies to prevent stagnation and ensure vibrant growth for associations. He emphasizes addressing members’ needs. Talucci also shares insights on trends in recruitment and retention, highlighting the association’s success in membership growth despite challenges.

Lori Anderson, FASAE, CAE, President & CEO of the International Sign Association (ISA), discusses community building and leadership. Drawing parallels between her music education background and association leadership, she emphasizes the importance of collaboration and active member engagement.